where is the depop refund button

Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. If the item is brand new, check the retail price or similar brand new listings as yours and take it from there. There is also a standard transaction fee of about 2.9% plus /0.30 across Depop Payments and PayPal, but it varies with your location and PayPal account setup. You can learn more about depop payments in our depop payments guide here. What Percentage Do Depop Payments take? However, the flat 10% selling fee that we discussed is charged only when you sell an item. I've looked and there is no refund button? There are different marketplaces on the internet nowadays. It pays to know that you should ensure that you and your buyer can keep track of the status so they would know when to expect their order or if there will be a delay in the delivery. Step 2: Once youre logged in, click on Sell from the top right side. Step 1: Log in to your Depop account on their website. Thats it, youve completed the first step! Ensure that the background is neutral, light and clean, so nothing is distracting. Once marked as finished, it will automatically revert to your bank account or credit card, but it can take up to a week for the bank and slightly longer for a c.c. When you follow the policies Depop has set out to be qualified to receive protection, it will come in useful in situations like refunds or other disputes. But for a partial refund, you will have to get in touch with Support so they can process a shipping label refund for you. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. While it is also important to know how to refund on Depop if you get unsatisfied items. This is beneficial as it will help your buyer find your items if they look for something that matches your description. Not only does it keep your account safe, but it also protects you from disputes and chargebacks. She has also held positions in social media marketing where she has learned the in-and-outs of optimizing social media use. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. To guarantee that a photo is the right size, take it in square format. A listing page is where the customers view a product. - Get paid directly into their bank account. Depop is a popular resale app for mobile, focusing mainly on selling pre-owned clothing. To complete the action, click confirm refund after youve finished. For the kind of photos that will help you reduce the number of return requests, follow the advice below. When finished, tap on Post listing. Click the ' Refund ' button. Discover independent brands making waves and the creators behind them. Step 3: Now tap on the 'PayPal account'. Strictly keep all your transactions in-app while using Depop Payments. Once a dispute is opened against your sold item, be sure to provide all the necessary proof of the item's condition, authenticity, or size to Depop. Being familiar with the know-how of your business can save you from tons of problems that could arise when you don't do well in selling and dealing with customers. To refund a buyer who paid through Depop Payments, follow these steps: Log in to the Depop app. You are viewing the PayPal Community Archives. It is important to note that PayPal does take a fee for the transaction. We offer a 14-day free trial to let you experience the difference of what our app can make. You will not be entitled to a refund for the fee when you issue a refund for the transaction. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. When it comes to print-on-demand service providers, we recommend Printful and Printify. Contact our Support team and provide a screenshot of your PayPal refund along with confirmation of your usernames if you have refunded using PayPal. There are undoubtedly some actions you can take to help lower the likelihood. On Depop, a common issue for sellers is that customers request a return. If the seller were a business and had an automated notification system that the product had been sent to you, this would be a simple process. It is completely normal for you as a customer to occasionally want to cancel an online order. Arranging a return is easy. Outside of the platform, your transaction was completed. Since all these fees are clearly stated on the website, there's no need to worry about hidden charges. Make yours stand out with bright and sharp pictures. Or, do you have a collection of handmade products that you'd like to start selling? So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. Whether youre looking to clean out your closet or sell handmade goods, you can find success on Depop. Paypal notified me that I received a refund but after months of waiting, no money was actually transferred to my bank balance. Aside from claiming that an item is authentic when it's not, Depop's guidelines prohibit selling fake or counterfeit items. Depop deducts a 10% charge automatically for all the sales you make. To show the actual item the customer will receive, you should typically use your own photos. Your email address will not be published. Depop allows. Anyone? Every online retailer has a reliable process in place for refunds and orders that are canceled. Heres Everything You Need to Know, What is a Figaro Chain? In addition to selling fake or counterfeit goods, Depops rules forbid claiming that an item is authentic when it isnt. With tools by SellerAider, you can automate a lot of the tedious work associated with running a Depop shop such as: So can you cancel a Depop order? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Aside from checking the prices of the same item in the market to get a reference, you can price your listing correctly by matching its price to its condition. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. To avoid overexposure and avoid artificial light from changing the color of the item, it is best to use natural light. now she says that she will make a new listing that i'll purchase, but depop support never reached out to me about this so i am wary . The price of an item is another factor that dramatically affects your potential buyers purchase decision. If you have trendy items you dont want, list them quickly to get buyers to see them. Find and click on the Transaction Details button, Click on the Issue a refund button that you will find on the Transaction Details page, Ensure that the refund is completed before exited out of the page. Understanding How Depop Returns and Refunds work is very important! Youll need to conduct a search on the Summary page to locate the precise transaction that the buyer completed. I recently bought something off of depop through PayPal for a good bit of money. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. First, it qualifies you to Depop seller protection. To prevent distractions, make sure the background is uncluttered, neutral, and light. You should respond within 24 hours to resolve it quickly before asking for Depop's help should you unsuccessfully find a resolution with the buyer. Uniqlo return policy is very simple to understand, here we share some relevant information about The return, exchange, and refund, Wearing leather pants is stylish and enjoyable. I checked my last conversation with the seller and the last thing she said is that she refunded my money but still needs to ask for a Depop refund before she can send it and that was 10 weeks ago. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. Head over to Your Depop Profile Page, click the Debob icon, then hit the Relist Products button to select items to relist. - See all their sales in-app. Buyers may message you with questions about items they are interested in. This may result in giving a refund to the buyer. I went to the bank to get it checked and they confirmed that no refund was sent to my account. Depop charges a 10% commission for every sale made through the BUY button. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. This includes knowing about your customers, sales operations, and avoiding problems. Step 2: Tap on the Setting icon from the top right side of the screen. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. You may have heard about Depop on TikTok or other social media platforms, but what is it? Before making a purchase, the buyer should be provided with all the information they require in the product description. r/Depop The saga continues so my account was reinstated after the 24 day ban and I've been complying a list of all transactions, unjust refunds to take to small claims (9000). . Depop Depop is an online marketplace platform designed to allow people to sell clothes and other items remotely. Fill out the basic details and then click on Next. Everyone who works in the reselling industry wants a seamless purchase process. So, you not only want to have high-quality, accurate photos for marketing purposes, but it will help to limit the number of return requests that come in. Follow the instructions in this article and start selling your own products on Depop. Add photos, description, price, and all the other details that weve discussed above about your product. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. Comment * document.getElementById("comment").setAttribute( "id", "aba6bebf76ed5bce210ced47eb57ab64" );document.getElementById("f160e386b4").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. By selling print-on-demand products, you wont need to have an inventory in stock. If you ever have to refund a sale, Depop should automatically refund you the 10% fee. Read on and learn how to save your Depop listing and your earnings. You can make a partial or full refund by selecting it when you click on Refund. Display your item from all possible perspectives. I cant find any refund buttons. Make sure your items are tracked so you have evidence of delivery and shipping. What is a Midi Dress? You will need to make an effort to settle the dispute by providing a refund when the buyers claim that the product was misrepresented is established as being valid. Open the Depop app and log in. Besides, they also have a Seller Service Fee that is only charged on UK-EU transactions. Link to your social media account and tap on Next. Overall the goal in our tips listed below is for you to be as transparent as possible regarding the item details. However, like in any business transaction, issues can arise. The following breaks down these stipulations to ensure you will have coverage from Depop: You are not qualified for Seller Protection when: So if you abide by the rules of the platform they will return the goodwill and give you little extra protection to calm your worries. . Ensuring accurate descriptions will help in many ways. Go to your Profile > Receipts Select the transaction > Then scroll to your Purchase Receipt Beneath the Payment sent, you'll see 'Paid [amount] with Depop Payments/Paypal'. While some use stock photos, it is always a good practice to use yours. Your item is listed on Depop's prohibited items list. For more information, please see our 1. To refund a buyer who paid through Depop Payments, follow these steps: Log in to the Depop app Tap > tap All sold items Select the transaction you'd like to refund > tap Refund To send a full refund, follow the steps for Full refund To send a partial refund, switch to the Partial refund tab and type in or select the amount you'd like to refund. But if you cannot establish a resolution between you and the buyer, you will have to resolve the issue by directly dealing with PayPal and providing them with proof to help your case. Selling your items on Depop is a simple process. Remember that the competition on marketplaces like Depop is tough. Your item is on Depops prohibited items list. To send a partial refund, switch to the 'Partial refund'-tab and type in or select the amount you'd like to refund. There are millions of items for sale on Depop. The company only charges a flat rate of 10% for the total sale and standard PayPal fees that vary depending on your location and PayPal account setup. Use natural lighting to avoid over-exposur or soft light boxes to find the perfect level of lighting. However, if your customer asks for a refund, Depop will refund you for the Depop fee. No, You Don't Have to Pay Depop Fees - Here's How. To put it another way, send the refund using the methods weve already discussed. As a registered business that uses Depop, you must follow selling regulations. Then, you can just drop it off! Some of the information types that you can enter when you make a listing are optional.

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